I debated whether to share this story. Evictions are one of the most difficult parts of property management—and one of the least understood or perceived as corporate greed. From the outside, it looks simple: the resident doesn't pay, the landlord kicks them out. Landlord wins, residents lose.
As a vendor in the multifamily industry, I was constantly visiting properties, talking to managers, maintenance technicians, and occasionally, owners.
54% occupancy. 20% delinquency. 4 hours of training. My first property management job taught me why data matters—the hard way.
Italian economist Vilfredo Pareto found that 20% of Italy's population received 80% of the country's income. This became known as Pareto's principle, also known as 80/20 rule.
The multifamily industry is heavy on reporting. None of the most common software packages provides the reports that most owners or managers require. That's why I've created Catalyzer. It is a dashboard that not only provides robust real-time reporting but also has machine learning algorithms for enhanced forecasting.
There is never a dull moment when working in the multifamily industry. Many years ago, my first job right out of college was for a property management company who managed about 1,000 doors.
When I moved to America in the Spring of 2002, the very first sit-down restaurant I visited was Cracker Barrel. The food was fantastic. But it was the...
Every business decision is a gamble—some just have higher stakes than others. Personally, I tend to be decisive and rarely get lost in "what ifs." Now...
The crowded conference room, filled with dark suits, looked at me blankly. Somewhere along the way, I had lost my audience. It was not until I went back a slide that I was able to pinpoint the culprit.
I'm an lifelong learner. I love to delve into new things. I'm captivated by knowledge. That is part of the reason why I became fascinated with data. It has not always been that way. Once upon a time, I had no desire to learn anything.